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"True and healthy self esteem will have it roots in spirituality, emotional well being and physical well being. We're beginning to understand that how a person thinks, feels and lives effects how they work and how they perform. If we want to create a culture of honour within a business, we must first honour the individual."–Sandra Lopez (July 2011 Speaker)
"My view is this: life is made up of relationships - relationships that depend of serving people's needs. The better we can serve, the stronger our relationships are. I don't think our business philosophy is rocket science. We simply believe that he who serves prospers. Really, serving customers involves serving other people. Giving our employees a decent wage or giving them training which increases their value are parts of the equation. Treating our suppliers with respect, working with them rather than "on them" are the sorts of things that make for excellent customer service."–Ken Ewert (May 2011 Speaker)
"I do not see failure as failure but only the opportunity to learn, to grow, to find out what didn’t work so I can discover what will work."–Greg Gerrie (April 2011 Speaker)